Our India-based team will provide outstanding customer engagement services at a significantly lower cost compared to any onshore teams in North America or Europe!
Unite top-tier agents, cutting-edge AI technology, and operational proficiency to spearhead customer experience (CX) transformation through CXO Managed Customer Engagement.
Optimize your contact center's efficiency by examining every customer interaction with CXO Analytics, translating insights into actionable results.
Full Time Employees (FTEs) based on your needs and budget
With a long history of customer support comes CX Intelligence. At CXOOS it boils down to business delivery, CSAT, FTR, AHT and more Acronyms and our founding principles are 80:80 i.e. 80% Customer Satisfaction and 80% Employee satisfaction.
We know this is a tried and tested recipe for success and we honor it!
-CXOOS Directors
Take advantage of our business process outsourcing (BPO) solutions with agents highly skilled in chat, messaging, voice, and email interactions
Optimize your contact center's effectiveness by thoroughly analyzing every customer interaction using CXO Analytics, translating insights into actionable results.
Elevate support proficiency through tailored training, fostering empathy, communication skills, and product knowledge for exceptional customer experiences.
Boost sales by enhancing customer support, driving conversions through personalized assistance, proactive engagement, and streamlined processes.
Whether your goal is to boost sales, enhance CSAT scores, or streamline issue resolution, our chat agents consistently deliver results. Additionally, we boast top-notch agent satisfaction and retention rates, recognizing that contented agents lead to satisfied customers.
We equip our omnichannel chat agents to thrive in sophisticated digital landscapes through comprehensive and continuous training. Leveraging our strategic partnerships with a Cloud unified SaaS platform that supports all interactions, you can rely on us to remain at the forefront, adapting seamlessly to the evolving landscape of consumer-brand interactions.
Enhance first call resolution (FCR) to minimize repeat contacts and reduce average handle time (AHT). By integrating top-tier agents with our cutting-edge conversational coaching and analytics, we optimize interactions for increased effectiveness, ensuring maximum value for your investment.
CXO Agent Services adheres to a stringent compliance framework, recognizing the importance of fulfilling both regulatory mandates and organizational guidelines, policies, and standards.
So tell us how we can help move your business from small and medium to LARGE!
2024 CXOffshore Outsourcing Solutions
